ThreatConnect
Dashboard Redesign
Role
Lead Designer on Project
Cross-Functional Partners
Frontend Engineers, Product Management, & Customer Success Leads
Core Focus
Workspace Navigation, Live Data Previews, Component Performance, & Friction Reduction
Overview & Challenge
Project Summary
A user's default dashboard serves as their primary landing page upon logging into the ThreatConnect Threat Intelligence Platform (TIP). Having gone untouched for several years, it required a large overhaul to resolve growing usability issues and systematically align the workspace with our design system. I led the end-to-end design of a searchable, and filterable dashboard landing page, created strategic "pinning" mechanics to optimize primary workspace navigation, and entirely reimagined the end-to-end dashboard card creation flow.
The Challenge
Prior to the redesign, all private, shared, and system-wide dashboards were hidden inside a cluttered, non-searchable megamenu that triggered severe navigation fatigue. Analysts frequently wasted time tracking down critical dashboards or created redundant dashboards due to being unable to locate existing ones. Furthermore, the legacy card-creation wizard relied on an extremely rigid, step-by-step form interface that stood as a major documented point of user frustration across our enterprise customer base.
To eliminate this operational friction, our strategy focused on centralizing the ecosystem into a dedicated dashboard management landing page. To improve upon card creation, I dismantled the stepper interface, replacing it with a side-drawer interface that supported live-rendering dashboard card previews.
Process & Execution
Performant Previews
Designing a side-drawer interface that rendered data queries into real-time card previews introduced performance concerns. I worked closely with frontend developers during the mockup phase to structure the layout logic efficiently. This proactive technical alignment guaranteed that the final page layout remained highly performant and free of visual lag or excessive database calls.
Validation Loops
I ran comprehensive review sessions with our internal Customer Success team, the platform's heaviest power-users who routinely built custom operational dashboards for enterprise customers. After iteratively incorporating their specialized workflow feedback, I shifted to receiving feedback directly from customers to further refine the dashboard creating and landing page designs.
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